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Frequently asked questions
How do I cancel my subscription?
Subscriptions are handled by the App Store or Google Play, so you cancel them there. On iPhone: open Settings, tap your name, then Subscriptions, choose Palmday and tap Cancel Subscription. On Android: open Google Play, tap your profile picture, then Payments & subscriptions, Subscriptions, Palmday and Cancel. Deleting the app does not cancel a subscription.
How do I restore my purchases?
Sign in to the same Apple or Google account you bought with, open Palmday's Settings and tap Restore purchases. Your subscription and island styles come back on every phone using that account.
Does Palmday need an account?
No. There is no sign-up and no sign-in. Palmday works on your phone without one.
Where is my data kept?
Only on your phone, and in your phone's own backup if you use iCloud Backup or Google's backup. We have no servers that receive your plan or logs.
How do I move to a new phone?
Restore your new phone from your iCloud or Google backup and Palmday comes back with it. You can also export a CSV file in Settings on the old phone and import it on the new one.
How do I delete my data?
Delete the Palmday app. Its data goes with it; backups you made stay until your phone replaces them. For purchase records, write to us and we will help.
Is Palmday medical advice?
No. Palmday is a wellness and habit tool, not a medical device or a treatment. For advice about quitting, talk to a health professional or a free quit-support service.
Looking for more help to quit? The WHO lists free support services. WHO quit support